Now What? May 20, 2011
Posted by talentinnovations in 360 degree feedback, 360 feedback, Career planning, Coaching, Development, HR, Performance Management.Tags: 360 degree feedback, benchmark, coaching, Development, SMART, strengths, training
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A key question on our clients’ lips is, now what? I have a 360° process that works; it shows me the behaviours within my organisation both on a holistic and individual level. I can see where the strengths, weaknesses, and gaps are but how do I move forward and use this information to facilitate transformation?
If this is a question you have, here are a few points to consider:
1. Be clear where you are and where you want to be. For example there may be clear areas that are not as strong as others but are they required for success in your organisation/ in your career? A way to gain a greater understanding of this may be to benchmark yourself against other similar organisations/ individuals – what are their strengths, do you need them to be your own? From an organisational level this may also involve conversations with the board – where do they see the gaps that will impact future success?
2. Create a plan and set SMART milestones for achievement of the ‘to be’ state. E.g. Sales capability is low across the organisation, your 6 month goal is to have a ‘sheep dip’ approach and get basic skills up to date through online training for 75% of the organisation. Your 24 month plan may be to identify a core sales team who’s role is at least 50% sales focused, that will receive more focused training from and external sales consultant and on-going mentoring and coaching from internal regional sales leads.
3. Get clear on the training, mentoring, coaching and other personal development facilities and individuals available to you. Do you have the resources to fill the identified gaps? If not start to investigate what external resource you may need.
4. Up-skill line management to coach and mentor their staff and have open, ‘safe’ development conversations.
5. Ensure employees take responsibility for their own personal development and understand their contribution to achieving overall corporate goals and development needs.
6. Ensure senior management walk the talk and are visibly taking personal development seriously. This may involve up-skilling them to do this.
7. Make the process ‘easy’ and transparent, with clarity of expectations at all levels.
8. Keep the momentum going, lots of promises and then no action will have a detrimental effect.
9. Ensure individuals see the way forward and know that their dedication to personal development will be recognised and rewarded.
10. Make it self-driven, you cannot force an individual to develop and change at a rate that does not suit them.
Suraiya Rasheed
Taking Aim – the transforming effect of having a career goal June 7, 2010
Posted by talentinnovations in Career planning.Tags: 360 feedback, career, career goals, coaching, HR, psychometrics
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I’ve been thinking recently about how important it is to have a career goal.
That might sound a bit obvious, but you would be surprised how many of us don’t. You will know by now of my abiding enthusiasm for 360 appraisal – for its various abilities to give a wealth of critical perspectives, to shine a light on our blinds spots and even to reassure us where we are doing just fine – but it struck me that all of that useful feedback still can leave us with the ‘so what?’ question. Who cares, unless we have something to aim at. A career goal.
We have been doing some work with Oracle – working with some very senior managers and high fliers. They got the works – 360 evaluations, psychometric tests, the lot. When we contacted them a year later to find out what had made the most difference, overwhelmingly, the response was that it was the time spent discovering, focussing on clear personal career goals for each person. I’ve recently been doing lots of 360 appraisals and I found that the most satisfying part was the time I spent – 20 minutes or so with each person – getting them to think about what their career goals were.
The fact is that having a career goal changes everything. I know that sounds a bit of a sweeping statement but think about this : when you are at work, and performing a task, even something as mundane as sending an e-mail, answering the phone, attending a meeting, you are performing that task in a certain context – fulfilling your contract, trying to please your boss. But then stop and consider – focus on – what your own, personal, long term career goal is. And then think about why you are performing the task. Consider whether it matters in terms of your long term goal. You see? The context has changed. And that can have life changing effects.
When I was in my 20s I was in HR. At 29 I was more or less an HR Director without actually having the title HR Director. I was way too young and, if I am honest, not that great! A vacancy arose for an HR Director’s job and I applied. I wasn’t really thrilled about the job, but I felt it was the thing to do. In the interview I was asked one question that I know now was a turning point in my life. I was asked “what is your career goal?”. I was pretty sure I should say “to be HR Director” but in the moment, I said “to be MD”. And in that moment I was different. I began to explore my career goal of becoming MD of my own company. And, motivated by my goal I worked. Last year I was MD of a business with a turnover of hundreds of thousands of pounds. But then I realised that, hard as I was working – and I was working hard – I wasn’t as motivated as I had been. And I asked myself why. And I realised that I had ticked off my career goal and I had become directionless. I needed a new career goal. And, after some coaching and thinking I realised that I didn’t want to be an MD and run a company. What I really wanted to do was create and own inspiring companies that do amazing things. And now, driven, motivated by this career goal, I am two businesses into my career path and continuingly driven and happy.
Now a career goal has to satisfy two conditions:
- It has to inspire the individual, you have to want it. When you think about it people should see a glint of excitement in your eye, a lift of your head and a set of your shoulders. The thought of it is going to take you through some tough times!
- It has to be grounded – it has to be more than something that is going to happen anyway and a little short of fantasy. It has to be achievable.
But the most important thing of all about a career goal is that it has to be there. Take some time to think about it. Could be the most rewarding time you spend this week!
Elva Ainsworth